**UPDATE - COVID-19 is impacting us all in a variety of ways, and it is also impacting our postal services. With more people ordering gifts online & shipping their presents to friends & family than ever before, we expect delays. Please place your orders as soon as possible and we recommend you select tracking in the shipping selection to ensure you know where your order is.
We want your gifts to arrive on time! Please keep in mind Holiday Shipping deadlines if your are shopping for Christmas presents! Make sure to place your order with enough time for it to be shipped to your destination on time. We ship all our orders via Canada Post as a regular parcel without a tracking number unless you choose tracking or Xpresspost. We are not responsible for orders that are late or lost in the mail - but we can file a claim with Canada Post and will do our very best to make it right. If you want to ensure your package has a tracking number please select the tracking option or Xpresspost shipping at checkout. If you would like to send your order using Priority Mail please contact us prior to placing your order.
Please note our offices and warehouse will be closed from December 18th 2020 to January 4th 2021. All orders must be placed by or before December 18th at 12pm PST if you would like it to be shipped BEFORE Christmas. All orders made AFTER December 18h 2020 will be shipped on January 4th 2021.
SHIPPING DEADLINES
Holiday Packages WITHIN CANADA:
Regular Parcel:
Local (YVR): Dec. 18, 2020
Regional (BC): Dec. 15-17, 2020
National (rest of Canada): Dec. 9-16, 2020
Xpresspost:
Local (YVR): Dec. 21, 2020
Regional (BC): Dec. 21, 2020
National (rest of Canada): Dec. 18, 2020
Priority:
Local (YVR): Dec. 21, 2020
Regional (BC): Dec. 21, 2020
National (rest of Canada): Dec. 21, 2020
Holiday Packages TO THE USA:
Tracked Packet/Small Packet - December 7, 2020
Xpresspost US - December 11, 2020
Holiday Packages TO THE REST OF THE WORLD:
Surface Parcels - October 1
Air Parcels - December 3
Xpresspost - December 6